Material may be borrowed with a hometown library card from any public library in Connecticut.
West Hartford residents may use their cards at any public library in Connecticut.
Most borrowed items may be returned to any Connecticut public library.
Renewing your card/replacing a lost card
Library cards are valid for 3 years. Your card can be renewed at any customer service desk with your photo ID (required) which displays your West Hartford address. There is a $1.00 fee for the replacement of a lost card.
You can change your email address through our website, however any additional changes must be made in person at one of our three locations. To update your email, log into your account in Encore and select "Edit Account". If you need to update your address or telephone number, please visit or contact the circulation department at 860-561-6960 during normal library hours.
$.15 per day for all materials (except museum passes)
Borrowing privileges will be suspended if one accrues fines in excess of $10.00.
$1.00 charge for replacing a lost card
Out-of-state borrower's card: $20 refundable deposit
Lost or damaged materials
Charge for replacement cost, plus overdue fines, plus:
$2.00 processing fee for paperbacks and magazines
$5.00 processing fee for hardback books, cassettes, CD's, DVD's, books-on-tape and videos
Postage and insurance if applicable
Computer printout: $.10/page black & white, $.25/page color