Ask a Question

In Person: Reference librarians are generally available whenever
the library is open. Click here for the hours and locations of the
West Hartford Public Libraries.

Telephone: Call us for answers to brief factual questions,

information about the library's collection, and suggestions on
how to proceed with more complex research:

Email / Online: About Our E-Mail Reference Service

What Kinds of Questions We Answer

We can only answer brief factual questions. We may also direct you to sources, such as Web pages or print material, where you will find information on your topic.

If your question is in-depth or complicated, you can call or visit us during library hours.
A reference librarian will be happy to assist you. Additionally, please note our Online Databases available to WHPL cardholders and our Internet Guide of selected links.
Please use our online catalog to reserve or renew materials.

Who Answers Your Questions

The librarians of the West Hartford Main Library Reference Division will receive and answer your questions.

When To Expect a Response

Upon receipt of your question, you will receive e-mail verifying that your question has been submitted. The minimum turnaround time is 24 hours (Monday to Friday). If you need an answer by a certain date, please be sure to specify this on the question form.

E-Mail Reference Question Form