FAQs

FAQs

The library is taking several measures to protect the health and safety of its staff and patrons. This is our highest priority. These measures include:

  • Implementing a phased approach to library reopening by increasing services at different phases.
  • Implementing six feet social distancing protocols.
  • Adding directional arrows throughout the building.
  • Installing Plexiglass shields at different service points throughout the library.
  • Increasing cleaning procedures and frequency of these by library staff and custodians.
  • Reducing library hours to allow sufficient time for enhanced cleaning.
  • Providing hand-sanitizers at different points throughout the building.
  • Removing seating and tables and repositioning public computer stations.
  • Prohibiting use of the drinking fountains in compliance with state guidelines. Refilling personal water bottles is permitted.

  • Stay home if you have any symptoms of any illness.
  • Sanitize and wash your hands frequently. Hand sanitizer will be available throughout the building and our bathrooms are open for patrons to use.
  • Maintain a distance of at least six feet from staff and other patrons.
  • Keep your visit to the library short to allow other patrons to take advantage of library services.
  • Follow the instructions of library staff and comply with our Patron Rules of Conduct

Yes. You can pick-up your library card at the circulation desk on the main level of Noah Webster Library when it is open. Click here for hours. You must bring a photo I.D. and proof of West Hartford residency to pick- up your library card.

Yes. At this time, we are validating parking for library users for 1 hour. For more information, please click here.

  • We will continue to offer Curbside pickup, e-mail, chat, and phone services.
  • We will continue to offer access to our vast digital collection.
  • We will continue to offer online resources.
  • We will continue to offer virtual programming for all ages.

No, our meeting room and program spaces are not available at this time.

Yes, we are. Please click here for more information.